Mate3 Rev 003.015.001 Reports

Mate3 and Mate3s communications devices for Outback Power
larrywa
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My RE system: FlexPower Two
2 x GVFX3648s,
2 x FM80s,
FNDC w/3 shunts,
Mate3 v3.015.005 (works excellent!)
Hub 10.3,
PV:1000W east@45, 600W west@45, 2400W south@19 deg.
Battery:48v @ 130Ahr Crown batteries, deep cycle <$380 for 6.25kWh

ISY994i HA, Insteon, X10, Philips Hue, MiLight bulbs & RGBW strips
WebControl 8 as weather station stuffing
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Mate3 Rev 003.015.001 Reports

Post by larrywa » Thu May 19, 2016 9:56 pm

Downloaded new firmware, unzipped and dropped all files onto SD card. Deleted old 3.15 readme.txt file.

Inserted SD card into Mate3 and reconnected Ethernet cable to power up. Entered setup mode and firmware update menu, all loaded and rebooted just fine.

JavaScript internal webpages are all back and looking good! All bar graphic load indicators are back along with setup pages etc..

OpticsRE looks good, connected right away. As far as I can tell browsing all six devices everything is as left for settings.
Changed a few unused settings and downloaded changes into my Mate3 successfully.

It's midnight here, so no PV load can be observed. Charting is starting to form on battery maintenance current to system only.

SOC and voltage doesn't seem to be updating after 30 minutes. One spot is evident only, and OpticsRE smart cursor indicates the load and time but no line is forming.
I power cycled Mate3 and it reconnected to OpticsRE immediately, twice, and three times from remote reboots. Always reconnected no problem = success.

Still no SOC/V line forming :( Looks like a small quirk is still biting us in the a$s yet. This has happened before and decided to go away after reporting so possibly OpticsRE software needs reboot again.


Here is an interesting feature to note:
I noticed on the OpticsRE Dashboard circular graphic it was showing 30 Watts! This has never shown less than 100 Watts before and was always truncated to read zero, even at 90 Watts on each of both CCs. That is a breakthrough feature to get finer resolution but I figured my zero ampere measurements were just off in the system equipment.

Checking directly on the face of my main CC unit, sure enough it reads 30 Watts! Well low and behold I went outside and 90 degrees to the PV panels is a full mon producing a full 39 watts of power on those "moon facing" panels only. Others face east and west and produced nothing.

So far I have to recommend Mate3 firmware revision 003.015.001, as I think we have a winner this time.
I am sure there is always some small details that need to be cleaned up. I will attempt to report more when the sun comes up tomorrow!

Thanks Alpha/ OB! We appreciate this and hope this is a workable version for all.

Others please repot in here also. It would be nice to hear a majority of successes with this OB effort.

EDIT: 1:00 am SOC and V charting line has now been forming so all looks good!

larrywa
Forum Guru
Posts: 354
Joined: Thu Jun 25, 2015 11:25 am
My RE system: FlexPower Two
2 x GVFX3648s,
2 x FM80s,
FNDC w/3 shunts,
Mate3 v3.015.005 (works excellent!)
Hub 10.3,
PV:1000W east@45, 600W west@45, 2400W south@19 deg.
Battery:48v @ 130Ahr Crown batteries, deep cycle <$380 for 6.25kWh

ISY994i HA, Insteon, X10, Philips Hue, MiLight bulbs & RGBW strips
WebControl 8 as weather station stuffing
ISY994 variables via REST interface

Raspberry Pi3 x 2, Pi1 B+

Re: Mate3 Rev 003.015.001 Reports

Post by larrywa » Fri May 20, 2016 7:59 am

Further update: It seems some settings were changed in the firmware upgrade process. My Absorb voltage was changed. Possibly more, but not noticed.

A simple Restore of the latest image and all was back in business.

All looks good with PV production today except my Bulking wasn't sufficient due to the above.

Be sure to restore a recent backup image after upgrading the firmware.

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Re: Mate3 Rev 003.015.001 Reports

Post by sodamo » Fri May 20, 2016 2:03 pm

Been about 24 hours since I updated. No negative observations on my end.

I like the fact that generator production isn't counted as Load any more, never made much sense to me. Will monitor OpticsRE reported load against my House meter once I figure how to account for time difference unless I just bite the bullet and trudge out there at midnight.

My generator has been triggered twice by AGS, late last night some load dragged down my battery voltage, will have to check the hot tub timer. Triggered again this morning, somewhat overcast and time appropriate to when the ht 4kw heater and pumps kick in. I turned it off manually via OpticsRE on my iPad about 1.5 hours later.

Haven't lost connection yet.

Pleased at this point.
David
Please visit http://vacation.ninolehawaii.com

larrywa
Forum Guru
Posts: 354
Joined: Thu Jun 25, 2015 11:25 am
My RE system: FlexPower Two
2 x GVFX3648s,
2 x FM80s,
FNDC w/3 shunts,
Mate3 v3.015.005 (works excellent!)
Hub 10.3,
PV:1000W east@45, 600W west@45, 2400W south@19 deg.
Battery:48v @ 130Ahr Crown batteries, deep cycle <$380 for 6.25kWh

ISY994i HA, Insteon, X10, Philips Hue, MiLight bulbs & RGBW strips
WebControl 8 as weather station stuffing
ISY994 variables via REST interface

Raspberry Pi3 x 2, Pi1 B+

Re: Mate3 Rev 003.015.001 Reports

Post by larrywa » Mon May 23, 2016 3:02 pm

Whatever OB did this system is working great.

Even OpticsRE seems to be easy to access every time from various browsers. We had a few data holes yesterday but all recovered and it looks like an OpticsRE hiccup.

Both the local javaScript webpage and opticsRE are functioning at the same time.

Be nice to hear from some of the comm problem users how they made out using this improved version.

...then we can get on with some polish to fine tune niceties, and detail,s of the Mate3 and OpticsRE interfaces.

larrywa
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Posts: 354
Joined: Thu Jun 25, 2015 11:25 am
My RE system: FlexPower Two
2 x GVFX3648s,
2 x FM80s,
FNDC w/3 shunts,
Mate3 v3.015.005 (works excellent!)
Hub 10.3,
PV:1000W east@45, 600W west@45, 2400W south@19 deg.
Battery:48v @ 130Ahr Crown batteries, deep cycle <$380 for 6.25kWh

ISY994i HA, Insteon, X10, Philips Hue, MiLight bulbs & RGBW strips
WebControl 8 as weather station stuffing
ISY994 variables via REST interface

Raspberry Pi3 x 2, Pi1 B+

Re: Mate3 Rev 003.015.001 Reports

Post by larrywa » Wed Jun 01, 2016 5:08 pm

topic bump.

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unicornio
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Re: Mate3 Rev 003.015.001 Reports

Post by unicornio » Thu Jun 02, 2016 9:59 am

hi, guys!

so i can understand that Mate3 Rev 003.015.001 is working fine?
please, let me know...

Health, Mates!
http://www.tallerecologicolosunicornios.org/ Monitor On-Line planta de energia solar: http://www.jeperez.com/monitor-solar-outback/ Servico Tecnico Oficial de OutBack en Espa├▒a http://www.viviendaaislada.es/

larrywa
Forum Guru
Posts: 354
Joined: Thu Jun 25, 2015 11:25 am
My RE system: FlexPower Two
2 x GVFX3648s,
2 x FM80s,
FNDC w/3 shunts,
Mate3 v3.015.005 (works excellent!)
Hub 10.3,
PV:1000W east@45, 600W west@45, 2400W south@19 deg.
Battery:48v @ 130Ahr Crown batteries, deep cycle <$380 for 6.25kWh

ISY994i HA, Insteon, X10, Philips Hue, MiLight bulbs & RGBW strips
WebControl 8 as weather station stuffing
ISY994 variables via REST interface

Raspberry Pi3 x 2, Pi1 B+

Re: Mate3 Rev 003.015.001 Reports

Post by larrywa » Thu Jun 02, 2016 12:06 pm

unicornio wrote:hi, guys!

so i can understand that Mate3 Rev 003.015.001 is working fine?
please, let me know...

Health, Mates!
Read the thread.
We are all that has reported in so far.
Since OB doesn't make any announcements, keeping new accomplishments secret, so not many are even aware.

It cleaned up quite a few major items for me but I never had bad comm problems with the last version.

Seems OpticsRE has made some updates and does this strange "Partial Connection" error now but will update if you reconnect to the Dashboard by viewing a device and then back to the Dashboard. So it appears to be just the website.

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David LeBow
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Re: Mate3 Rev 003.015.001 Reports

Post by David LeBow » Thu Jun 02, 2016 12:12 pm

larrywa wrote: Since OB doesn't make any announcements, keeping new accomplishments secret, so not many are even aware.

Seems OpticsRE has made some updates and does this strange "Partial Connection" error now but will update if you reconnect to the Dashboard by viewing a device and then back to the Dashboard. So it appears to be just the website.
What announcements were you expecting? We announced both the Mate3 firmware update, the recent Optics update and have release notes with both. I saw e-mail announcements go out for the Mate3 update availability. There are notices on our corporate website. There were announcements of the Optics maintenance window and new release on the Optics sign-on page. If there's an improvement we can make, please let me know what you'd like to see.

Re: Partial Connection. We're looking into this, but the issue seems to stem from the Mate3, not OpticsRE ("the website"). Not sure that that distinction helps you any, but it does mean that I have a different team looking into the problem. If anyone has any kind of additional forensics around that ("always seems to happen, when...", "Every morning at 8:00...", etc.), I'd be happy to hear about it.
David LeBow
Sr. Director, Software Engineering


Alpha Technologies Inc. / OutBack Power Technologies
3767 Alpha Way Bellingham WA 98226 USA
http://www.alpha.com

larrywa
Forum Guru
Posts: 354
Joined: Thu Jun 25, 2015 11:25 am
My RE system: FlexPower Two
2 x GVFX3648s,
2 x FM80s,
FNDC w/3 shunts,
Mate3 v3.015.005 (works excellent!)
Hub 10.3,
PV:1000W east@45, 600W west@45, 2400W south@19 deg.
Battery:48v @ 130Ahr Crown batteries, deep cycle <$380 for 6.25kWh

ISY994i HA, Insteon, X10, Philips Hue, MiLight bulbs & RGBW strips
WebControl 8 as weather station stuffing
ISY994 variables via REST interface

Raspberry Pi3 x 2, Pi1 B+

Re: Mate3 Rev 003.015.001 Reports

Post by larrywa » Thu Jun 02, 2016 12:19 pm

David LeBow wrote:
larrywa wrote: Since OB doesn't make any announcements, keeping new accomplishments secret, so not many are even aware.

Seems OpticsRE has made some updates and does this strange "Partial Connection" error now but will update if you reconnect to the Dashboard by viewing a device and then back to the Dashboard. So it appears to be just the website.
What announcements were you expecting? We announced both the Mate3 firmware update, the recent Optics update and have release notes with both. I saw e-mail announcements go out for the Mate3 update availability. There are notices on our corporate website. There were announcements of the Optics maintenance window and new release on the Optics sign-on page. If there's an improvement we can make, please let me know what you'd like to see.

Re: Partial Connection. We're looking into this, but the issue seems to stem from the Mate3, not OpticsRE ("the website"). Not sure that that distinction helps you any, but it does mean that I have a different team looking into the problem. If anyone has any kind of additional forensics around that ("always seems to happen, when...", "Every morning at 8:00...", etc.), I'd be happy to hear about it.
Not too many here know about the latest firmware release. I expected to hear more reporting in after all the bitching. :)
The only way I discovered the update was to check the update page twice per day for two months.

Read my post that you responded to.
Again, I can clear the "Partial Connection" and update the graph and the graphic meter by viewing the "Devices" menu and then opening the "Dashboard" again, each of the dozen times I have tried it, from my IE 11, and Android Chrome mobile browser, without fail, every time.

You guys must have a lot of fingerpointing with those politics. :mrgreen:

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David LeBow
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Re: Mate3 Rev 003.015.001 Reports

Post by David LeBow » Thu Jun 02, 2016 12:25 pm

larrywa wrote: Not too many here know about the latest firmware release. I expected to hear more reporting in after all the bitching. :)
The only way I discovered the update was to check the update page twice per day for two months.
Hmm... I don't even HAVE a Mate3 but by nature of the fact that I have an Optics account, I received a Mate3 firmware update e-mail announcement. You didn't?
David LeBow
Sr. Director, Software Engineering


Alpha Technologies Inc. / OutBack Power Technologies
3767 Alpha Way Bellingham WA 98226 USA
http://www.alpha.com

larrywa
Forum Guru
Posts: 354
Joined: Thu Jun 25, 2015 11:25 am
My RE system: FlexPower Two
2 x GVFX3648s,
2 x FM80s,
FNDC w/3 shunts,
Mate3 v3.015.005 (works excellent!)
Hub 10.3,
PV:1000W east@45, 600W west@45, 2400W south@19 deg.
Battery:48v @ 130Ahr Crown batteries, deep cycle <$380 for 6.25kWh

ISY994i HA, Insteon, X10, Philips Hue, MiLight bulbs & RGBW strips
WebControl 8 as weather station stuffing
ISY994 variables via REST interface

Raspberry Pi3 x 2, Pi1 B+

Re: Mate3 Rev 003.015.001 Reports

Post by larrywa » Thu Jun 02, 2016 12:49 pm

David LeBow wrote:
larrywa wrote: Not too many here know about the latest firmware release. I expected to hear more reporting in after all the bitching. :)
The only way I discovered the update was to check the update page twice per day for two months.
Hmm... I don't even HAVE a Mate3 but by nature of the fact that I have an Optics account, I received a Mate3 firmware update e-mail announcement. You didn't?
hmmm.... lost my whole post by a <cntl> R by mistake but...

I may have to eat some of my words there, as I may have received an email some time after updating to v3.015.001 and mentally disregarded it.

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David LeBow
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Re: Mate3 Rev 003.015.001 Reports

Post by David LeBow » Thu Jun 02, 2016 1:46 pm

FYI: at http://www.outbackpower.com/ you will find a "Sign up for Email Updates" button in the upper-right of the screen. There, you can register for any/all of the following e-mail mailing lists:

* OutBack Firmware Updates
* OutBack Newsletter
* OutBack OpticsRE News
* OutBack Product News
* OutBack Training Courses and Events
David LeBow
Sr. Director, Software Engineering


Alpha Technologies Inc. / OutBack Power Technologies
3767 Alpha Way Bellingham WA 98226 USA
http://www.alpha.com

bezalel
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Re: Mate3 Rev 003.015.001 Reports

Post by bezalel » Fri Jun 03, 2016 10:34 am

Update on client system performance for OB troubleshooting use. Previous reports posted on 003.015 thread

OpticsRE for this account had been on line since after OB maintenance of Tuesday, May 24.
31-May-2016 replaced site DSL router with newer model supplied by ISP. Set MATE3 up with same fixed IP address.
OpticsRE restablished communication in 1700 hour, posts till next day.

1-Jun-2016 OpticsRE stopped posting data after 0900 hour, 1000 hour no data

1-Jun-2016 OpticsRE shows Paritial Connection 21:40 and posts:
2000 hour - 46.1 KW solar, 1.5 to grid, 13.3 from grid, 40.1 load
2100 hour - 2.4 from grid, 5.4 load
2200 hour - no points until...

2-Jun-2016 OpticsRE shows Partial Connection 21:40 partial connection
points shown on 2100 hour 22.4 KW solar, 2.4 grid, 2.4 to grid
no points shown before or after

Clicking on OpticsRE Device Map to look at individual devices shows all readings frozen at Partial Connection time.
Returning to the Dashboard does not update with any new information.

If this keeps up i may have to use an emoji to express my frustration....but the one I need isn't on the site. Thought 003.015.001 had things fixed. Got my hopes up.

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David LeBow
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Re: Mate3 Rev 003.015.001 Reports

Post by David LeBow » Fri Jun 03, 2016 10:41 am

Apologies for the inconvenience. I'm on e-mail number 15 or so on the topic. We're looking into it.
David LeBow
Sr. Director, Software Engineering


Alpha Technologies Inc. / OutBack Power Technologies
3767 Alpha Way Bellingham WA 98226 USA
http://www.alpha.com

larrywa
Forum Guru
Posts: 354
Joined: Thu Jun 25, 2015 11:25 am
My RE system: FlexPower Two
2 x GVFX3648s,
2 x FM80s,
FNDC w/3 shunts,
Mate3 v3.015.005 (works excellent!)
Hub 10.3,
PV:1000W east@45, 600W west@45, 2400W south@19 deg.
Battery:48v @ 130Ahr Crown batteries, deep cycle <$380 for 6.25kWh

ISY994i HA, Insteon, X10, Philips Hue, MiLight bulbs & RGBW strips
WebControl 8 as weather station stuffing
ISY994 variables via REST interface

Raspberry Pi3 x 2, Pi1 B+

Re: Mate3 Rev 003.015.001 Reports

Post by larrywa » Fri Jun 03, 2016 1:46 pm

David LeBow wrote:Apologies for the inconvenience. I'm on e-mail number 15 or so on the topic. We're looking into it.
More feedback on this one.

Today I logged in to OpticsRE about 16:23. Showed Partial Connection at 16:00.
I waited several minutes to see if it would update automatically...it didn't.

I refreshed the browser webpage and it then showed 16:26, the doughnut chart updated with current loads.
Then the time updated each minute thereafter 4:27, 8, 9 etc...

My conclusion: The device page didn't clear anything, just the reloading of the dashboard, randomly hit the right time or whatever by chance. But it seems once it is full connected it stays then for that session. Socket setup or something.

Over the last week I have some blank spots in my history data where the odd hour is missing about once every second day at random. The energy figures are always compensated the next hour making the PV look doubled. I figured it was site maintenance but only once I receive the official web maintenance banner and I just came back later. Appreciate that notice, instead of wondering again.

larrywa
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Posts: 354
Joined: Thu Jun 25, 2015 11:25 am
My RE system: FlexPower Two
2 x GVFX3648s,
2 x FM80s,
FNDC w/3 shunts,
Mate3 v3.015.005 (works excellent!)
Hub 10.3,
PV:1000W east@45, 600W west@45, 2400W south@19 deg.
Battery:48v @ 130Ahr Crown batteries, deep cycle <$380 for 6.25kWh

ISY994i HA, Insteon, X10, Philips Hue, MiLight bulbs & RGBW strips
WebControl 8 as weather station stuffing
ISY994 variables via REST interface

Raspberry Pi3 x 2, Pi1 B+

Re: Mate3 Rev 003.015.001 Reports

Post by larrywa » Fri Jun 03, 2016 4:52 pm

David LeBow wrote:Apologies for the inconvenience. I'm on e-mail number 15 or so on the topic. We're looking into it.
Another clue.

Login at 7:47 PM tonight.

"Partial Connection .....19:00" Note: 24 hour time style

Refresh browser page and OpticsRE updates to

"Last updated....... 7:47 PM" Note: 12 hour time style

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Re: Mate3 Rev 003.015.001 Reports

Post by mtnmerlin » Sat Jun 04, 2016 3:41 pm

I had no trouble with 3.015.000. I installed 3.015.001 and it worked fine for a couple weeks. Then 12 days ago OpticsRE quit showing new data. I finally power cycled the Mate3 today and I am seeing new data. I will give it another chance but may go back to 3.015.000 if it quits again.

Edit: I just realized that my data quit on May 24 which was when OpticsRE had an update. Maybe that caused my outage.

larrywa
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Posts: 354
Joined: Thu Jun 25, 2015 11:25 am
My RE system: FlexPower Two
2 x GVFX3648s,
2 x FM80s,
FNDC w/3 shunts,
Mate3 v3.015.005 (works excellent!)
Hub 10.3,
PV:1000W east@45, 600W west@45, 2400W south@19 deg.
Battery:48v @ 130Ahr Crown batteries, deep cycle <$380 for 6.25kWh

ISY994i HA, Insteon, X10, Philips Hue, MiLight bulbs & RGBW strips
WebControl 8 as weather station stuffing
ISY994 variables via REST interface

Raspberry Pi3 x 2, Pi1 B+

Re: Mate3 Rev 003.015.001 Reports

Post by larrywa » Sat Jun 04, 2016 3:55 pm

mtnmerlin wrote:I had no trouble with 3.015.000. I installed 3.015.001 and it worked fine for a couple weeks. Then 12 days ago OpticsRE quit showing new data. I finally power cycled the Mate3 today and I am seeing new data. I will give it another chance but may go back to 3.015.000 if it quits again.

Edit: I just realized that my data quit on May 24 which was when OpticsRE had an update. Maybe that caused my outage.
Strange. V3.015.001 was on the OB site, May 19, when I first saw it, checking every day. Today is June 4, 16 days later.

What did you see when it quit displaying data? OB needs exact feedback to fix these quirks.
Did you try a browser refresh or a dashboard page reload?

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unicornio
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Location: Gredos mountains,Valle del Tietar, Spain.
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Re: Mate3 Rev 003.015.001 Reports

Post by unicornio » Sat Jun 04, 2016 6:55 pm

hi, guys!

remembering now that outback wanted to charge some buks to users of the oldest MATE3 for using the OpticsRE, I wonder what could change in company policy to not realize yet that what all users need, whether or not have a Internet connection, is a local application to remote command and monitored his outback power plant from his local area network. and how desperately we would have saved all of us guys, if outback do not make this OpticsRE nigthmare mistake.

finally we hope a local solution to this basic need. first absolute control in local mode, for those who live in isolated places. and then if anyone wants, he can have it too in the cloud...

Health, Mates!
http://www.tallerecologicolosunicornios.org/ Monitor On-Line planta de energia solar: http://www.jeperez.com/monitor-solar-outback/ Servico Tecnico Oficial de OutBack en Espa├▒a http://www.viviendaaislada.es/

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Re: Mate3 Rev 003.015.001 Reports

Post by Eclinden » Sat Jun 04, 2016 11:59 pm

Just curious. Is the software/hardware engineering offshored or H1B's? Not just leadership but the actual working staff.

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David LeBow
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Re: Mate3 Rev 003.015.001 Reports

Post by David LeBow » Sun Jun 05, 2016 12:27 am

Where to start.

We have both HW/SW engineering and management staffers in Arlington and Bellingham, Washington working on Optics and the Mate3. For my part, I spend my week between both locations.

"remembering now that outback wanted to charge some buks to users of the oldest MATE3 for using the OpticsRE"

I'd be interested in hearing more about this. I'm relatively new to the Optics and Mate3 space, but I've never heard anything about OutBack proposing that Optics was a priced item.

We have had Ethernet connectivity issues in the past and have corrected many/most of those. We are still having some difficulties - often with satellite connections - but are hunting those down as well.

If you would like to share information about your site (ISP, internet connection information, router model/firmware version, etc.), we - here in Washington - are more than happy to try and get to the bottom of your particular problem.

"first absolute control in local mode, for those who live in isolated places. an"
I'm not sure I understand how you don't have absolute control in local mode.
David LeBow
Sr. Director, Software Engineering


Alpha Technologies Inc. / OutBack Power Technologies
3767 Alpha Way Bellingham WA 98226 USA
http://www.alpha.com

Eclinden
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Re: Mate3 Rev 003.015.001 Reports

Post by Eclinden » Sun Jun 05, 2016 6:02 am

The ethernet connectivity problem is regarding the mate3. It can't recover from an ethernet outage and re-establish a connection. That means for example if your power goes down for whatever reason, when it comes back up you can't get through to Optics RE with cycling the Mate 3 physically. To do this you have to unplug and plug back in the ethernet cable running from the mate 3 to the Outback hub. That means you have to be there. This is particularly challenging for me as I travel every week. Last week the mate 3 lost its mind when my batteries got hot and charging was stopped. For whatever reason it decided to ignore both my 2 hour and 2 minute voltage settings and my charging parameters and let the power go completely out. Since the mate3 couldn't recover its internet connection I couldn't see what was going on. The generator started every couple of minutes all night long. I had to wait to get home to see the history. Unfortunately the many times the generator started and stopped blew up the generator. That is the second time the Outback system has done this. It has cost me a battery bank and two standby generators.

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Re: Mate3 Rev 003.015.001 Reports

Post by Eclinden » Sun Jun 05, 2016 6:05 am

The first time I wanted to use Optics Outback tried to charge me for it. A brilliant marketing strategy. Charge people to use a capability that is built in to the product so that you you can see first hand how it consistently doesn't do what it it supposed to do.

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Joined: Thu May 17, 2007 8:29 am

Re: Mate3 Rev 003.015.001 Reports

Post by bezalel » Sun Jun 05, 2016 6:41 am

Update on client system performance for OB troubleshooting use... continued

OpticsRE has posted cumulative data spikes for 3-Jun-2016 in the 2100 hour and on 4-Jun-2016 in the 1600 hour. No data plotted between spikes.
Current System Status : PARTIAL CONNECTION (06/04/2016 16:39) with dashboard power flow values frozen at that time, as is the individual device data.
The OpticsRE page banner that usually shows some weather info is solid blue. Reloading web page produces no change.

mtnmerlin
Forum Member
Posts: 12
Joined: Tue Jan 26, 2016 1:11 pm
My RE system: Mate3
CC Flexmax 80
INV Flexware 500
eight 170RE AGM batteries
six Suniva OPT 265 W modules

Re: Mate3 Rev 003.015.001 Reports

Post by mtnmerlin » Sun Jun 05, 2016 7:07 am

larrywa wrote:
mtnmerlin wrote:I had no trouble with 3.015.000. I installed 3.015.001 and it worked fine for a couple weeks. Then 12 days ago OpticsRE quit showing new data. I finally power cycled the Mate3 today and I am seeing new data. I will give it another chance but may go back to 3.015.000 if it quits again.

Edit: I just realized that my data quit on May 24 which was when OpticsRE had an update. Maybe that caused my outage.
Strange. V3.015.001 was on the OB site, May 19, when I first saw it, checking every day. Today is June 4, 16 days later.

What did you see when it quit displaying data? OB needs exact feedback to fix these quirks.
Did you try a browser refresh or a dashboard page reload?
I thought I had loaded the new update in early May. You are right, I loaded it a couple days before it quit showing data on May 24th.
I had tried multiple computers and browsers. There was no data until I did the power cycle. There is no data from May 24 to June 4th.

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