cannot get support

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shora01
Forum Junior Member
Posts: 1
Joined: Thu Jul 02, 2020 3:14 am

cannot get support

Post by shora01 » Fri Jul 17, 2020 2:45 am

Hello. I couldn’t reach the support apartment. I have problems with my inverter that I need help in urgent. Please let me know all the possible ways to get help, Thank you.

raysun
Forum Emperor
Posts: 3020
Joined: Tue Jul 26, 2016 5:57 am
My RE system: Flexpower Two: (2) FXR3048A, (2) FM80, MATE3s, FlexNetDC
SimpliPhi 48-3.8 (6 @ 48v)
Outback IBR3 battery enclosure
Suniva 330 watt panels (12 - 6 strings of 2 in series)
Hyundai 355 watt panels (6 - 3 strings of 2 in series)
Honda EU7000is gas fuel generator

Re: cannot get support

Post by raysun » Mon Jul 20, 2020 12:03 pm

shora01 wrote:
Fri Jul 17, 2020 2:45 am
Hello. I couldn’t reach the support apartment. I have problems with my inverter that I need help in urgent. Please let me know all the possible ways to get help, Thank you.
You can describe your issue here, perhaps one of we experienced Outback system users can provide some assistance.

Adding a complete list of the equipment that makes up the system to your profile is very helpful in diagnosing issues.

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